SouthWest Members New Level of Service

Tailbase prides itself on providing stellar service to its customers. We are excited to announce an enhanced service offering for our NSW retailers. In collaboration with you, the Tailbase service team will assist in updating content on your site so that you have more time to run your store and take care of your customers. We invite you to refer to the list of additional services now available to you.

 In order to benefit from this enhanced service level, please use NSWservice@tailbase.com which gives you priority access to our service team.

Levels of service

* Requires no custom programming or custom design work.

**Only if combined with Summit program.

Services

Included

NSW-Service Level

TEP

Additional services

Additional services   $149/month

Website console training

N
N
N

Simple banner resize

N
N
N

Unlimited customer service

N
N
N

Basic website modifications

N
N
N

Configure automated pricing for appliances

N
N
N

Configure feeds for selected furniture vendors

N
N
N

Update Featured Products

M
N
N

Update Store hours

M
N
N

Upload Flyers

M
N
N

Update contact us page*

M
N
N

Update financing page*

M
N
N

Set up global promo-codes

M
N
N

Update maintained brands

M
N
N

Simple changes on landing pages *

M
N
N

Custom Banner creation

N

Brand landing page creation**

N

Transition page creation**

N

Price list management with exceptions

M
M
N

Dedicated Customer Success Specialist (C.S.S.)

M
M
N

Monthly outreach

M
M
N

Google Analytics quarterly report with review

M
M
N

Levels of service

* Requires no custom programming or custom design work.

**Only if combined with Summit.

Service included
New level of service
TEP